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March 2003.03

Date/Time Message

3/24/2003
11:13:33 AM
  All phone numbers are working properly now. Please direct all trade related calls to (212)231-5100        
           
3/24/2003
10:03:53 AM
  We are experiencing sporadic problems with our primary phone support numbers. We are working on the issues and expect to have them resolved shortly. Should you need immediate assistance please contact the Island Trade Desk via 212-231-5090.        
           
3/10/2003
10:02:34 AM
  Both versions of Inlet are now performing correctly. We apologize for the inconvenience. Should you have any questions or concerns, please contact the Island Trade Desk at 212-231-5100.        
           
3/10/2003
9:24:10 AM
  We are getting reports of "server down" or "status none" for users of both Inlet 1.53 and 2.02. This problem will prevent you from placing trades on both versions of the application. We are working on the issue and will update as soon as it is corrected. Should you have any questions or concerns, or need to status an order, please contact the Island Trade Desk at 212-231-5100.        
           
3/7/2003
11:34:09 AM
  All Level II quote display issues on Inlet 2.02 should now be resolved. Should you have any questions, please feel free to contact the Island Trade Desk at 212-231-5100.        
           
3/7/2003
10:34:34 AM
  We are seeing recurring issues with Level II quote displays in Inlet version 2.02. Version 1.53 is unaffected. We apologize for the inconvenience and hope to have the problem resolved shortly. Should you have any questions, please contact the Island Trade Desk at 212-231-5100.        
           
3/7/2003
9:37:55 AM
  All issues with the display of Level II quotes for Inlet 2.02 have been resolved. Should you have any questions, please contact the Island Trade Desk at 212-231-5100. Thank you.        
           
3/7/2003
9:32:23 AM
  We are currently experiencing a problem with the display of Level II quotes for Inlet version 2.02. We expect to have the problem resolved shortly and will updated when complete. Should you have any questions or concerns, please contact the Island Trade Desk at 212-231-5100. Thank you.        
           

 


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